Return and Refund Policy

At Architab, we take pride in the quality of our handcrafted wooden products. If you are not entirely satisfied with your purchase, we are here to help.

1. Return Window

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

2. Return Process

To initiate a return, please contact our customer support team at info@hitab.net with your order number and the reason for the return. Once your return request is approved, we will provide you with the return shipping address.

3. Return Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.

4. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment (e.g., credit card). You will receive the credit within 7 business days, depending on your card issuer's policies.

5. Restocking Fees

We do not charge any restocking fees for returned items that meet our return criteria.

6. Customized and Personalized Products

Please note that products with custom digital printing (such as specific logos or personalized designs) are not eligible for return unless they arrive damaged or defective, due to their custom-made nature.

7. Damaged Items

If you receive a damaged product, please contact us immediately with photos of the damage so we can arrange a replacement or a full refund.

Contact Us

If you have any questions on how to return your item to us, contact us at: Website: architab.net Email: info@hitab.net